1. Section-Level Exclusions
Learn how to exclude products and tags from specific recommendation sections while keeping them available in other areas of your store.Implementation Steps
1. Open the “Glood Product Recommendations” app in your Glood.AI admin

2. Click on the “AI Recommendations” section from the app menu
→ This will open the AI Recommendations Setup screen (as shown in the image), where you can manage personalized recommendation sections for your store pages.
3. Click on the section in which you want to exclude products or tags
→ This will open the Section Detail page (as shown in the first image), where you can configure various settings for the selected section. → Scroll down to find the following options: Excluded Products – Add specific products you want to hide from this section only. Excluded Tags – Add tags to exclude all products associated with those tags from being recommended in this section.
4. Now you can add products and tags which you want to exclude from the section recommendation
→ Excluding Products : Click on the “Add Product” button. It will open a screen (as shown in the figure below), where you can search for and add the products you want to exclude from the section recommendation.

2. Global Exclusions
Learn how to exclude products and tags across your entire store. Products and tags excluded globally will not appear in any recommendation sections, checkout upsells, or other recommendation features.Implementation Steps
1. Open the “Glood Product Recommendations” app in your Glood.AI admin

2. Click on the “Settings” section from the app menu
→ This will open the Settings screen where various settings are available. Scroll down to find the “Recommendations” section, which contains the excluded products settings.
3. Now you can add products and tags which you want to exclude globally
→ Excluding Products: Click on the “Add Product” button. It will open a screen (as shown in the figure below), where you can search for and add the products you want to exclude from all recommendations across your store.
