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This guide explains how to exclude specific products and tags from appearing in your store’s recommendations. You can exclude items either within individual recommendation sections or globally across your entire store.

1. Section-Level Exclusions

Learn how to exclude products and tags from specific recommendation sections while keeping them available in other areas of your store.

Implementation Steps

1. Open the “Glood Product Recommendations” app in your Glood.AI admin

Open Glood Product Recommendations app

2. Click on the “AI Recommendations” section from the app menu

→ This will open the AI Recommendations Setup screen (as shown in the image), where you can manage personalized recommendation sections for your store pages. AI Recommendation setup

3. Click on the section in which you want to exclude products or tags

→ This will open the Section Detail page (as shown in the first image), where you can configure various settings for the selected section. → Scroll down to find the following options: Excluded Products – Add specific products you want to hide from this section only. Excluded Tags – Add tags to exclude all products associated with those tags from being recommended in this section. Section Detail page

4. Now you can add products and tags which you want to exclude from the section recommendation

Excluding Products : Click on the “Add Product” button. It will open a screen (as shown in the figure below), where you can search for and add the products you want to exclude from the section recommendation. Add excluded products Excluding Tags: In the Exclude Tags section, use the search bar to find the tags you want to exclude from the section recommendation and select them. → Once done, click on the SAVE button to apply the changes. Add excluded tags

2. Global Exclusions

Learn how to exclude products and tags across your entire store. Products and tags excluded globally will not appear in any recommendation sections, checkout upsells, or other recommendation features.

Implementation Steps

1. Open the “Glood Product Recommendations” app in your Glood.AI admin

Open Glood Product Recommendations app

2. Click on the “Settings” section from the app menu

→ This will open the Settings screen where various settings are available. Scroll down to find the “Recommendations” section, which contains the excluded products settings. Settings screen

3. Now you can add products and tags which you want to exclude globally

Excluding Products: Click on the “Add Product” button. It will open a screen (as shown in the figure below), where you can search for and add the products you want to exclude from all recommendations across your store. Add excluded products Excluding Tags: In the Exclude Tags section, use the search bar to find the tags you want to exclude globally and select them. → Once done, click on the SAVE button to apply the changes. Products and tags excluded here will not appear in any recommendation sections throughout your store. Add excluded tags

Support

If you need help with configuring product or tag exclusions, contact our support team at [email protected]