> ## Documentation Index
> Fetch the complete documentation index at: https://docs.glood.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get started

> Create your account and organization, connect a Shopify store, and see what your plan includes

The Glood dashboard is where you connect your stores, read their reports, see
what Glood noticed, and run agents that watch them for you. This page takes you
from a new account to a connected store.

## Create your account

**1. Sign up**

Choose **Create an account** on the sign-in screen and enter your full name,
work email and a password of at least 8 characters. Or use **Continue with
Google**.

**2. Verify your email**

Open the link we email you. Almost everything in the dashboard waits for a
verified address, so do this first. Lost the email? **Account settings →
Profile → Resend link**.

**3. Turn on two-factor**

**Account settings → Security → Two-factor authentication → Enable**, then
scan the code with any authenticator app. Save the backup codes it shows you:
it shows them once.

> [!TIP]
>
> No password? **Email me a sign-in link** on the sign-in screen sends a link that
> signs you in. It works once and lasts 10 minutes.

## Create your organization

An organization holds your stores, your team and your data. Everything else in
the dashboard belongs to one.

**1. Identity**

Your organization's name, and a logo if you want one (PNG, JPG, WEBP, GIF or
AVIF, up to 5MB). The name becomes its address. If that address is taken, a
short suffix is added.

**2. Locale**

Country, city, currency and time zone.

**3. Review**

Check both steps, edit either one, then **Create organization**.

Invited by someone instead? Open the link in the invitation email and choose
**Accept invitation**. Sign up with the address the invitation was sent to.

## Connect a Shopify store

Glood connects to your store through a custom app that you own and create in the
Shopify dev dashboard. It takes a few minutes, once.

Go to **Stores → Connect a store**. The wizard has five steps.

**1. Platform**

Choose **Shopify**.

**2. Store**

Your store's `.myshopify.com` address, or paste the URL from your Shopify
admin. This is fixed once the store is connected: to change it, remove the
store and connect it again.

**3. Apps**

Enable the Glood apps this store runs, **Glood Search** or **Glood.AI
Personalization**. An app must already be installed on the Shopify store to
be enabled here.

Want only the apps for now? **Skip for now** finishes here and you can add
the Shopify credentials later.

**4. URLs**

Create an app in the [Shopify dev dashboard](https://dev.shopify.com) and
paste the values the wizard shows into its configuration:

* **App URL**
* **Allowed redirection URL**. It must match character for character, or
  Shopify refuses to authorize the app.
* **Webhook URL**
* **Access scopes**. Paste the whole list. All are read-only except
  `write_orders`, which lets Glood tag risky orders and add a risk
  assessment.

In the same app, request **protected customer data** access at Level 2.
Shopify's analytics refuses to answer without it, even when the scopes are
right.

**5. Credentials**

Copy the **Client ID** and **Client secret** from the app's client
credentials and paste them here. Then **Connect store**, and approve the
scopes when Shopify asks.

> [!WARNING]
>
> Use the Shopify **dev dashboard**, not the Develop apps screen in your store
> admin. That screen has nowhere to put a redirect URL, so the connection cannot
> complete. **How do I set this up?** in the wizard walks through each screen.

Shopify shows the client secret once. If you lose it before finishing, generate
a new one and use that.

Once connected, data can take a few minutes to appear.

## Set up storefront events

Optional, and worth it. The Glood pixel lets agents see what shoppers did on your
storefront before they ordered, and the fraud agent's order checks read it.

Open the store, then **Settings → Storefront events → Set up**, and follow the
steps: copy your pixel code, add a custom pixel named **Glood** under **Settings
→ Customer events** in your Shopify admin, set customer privacy, paste the code
and connect it. **Check connection** confirms Glood is receiving events.

Your Shopify staff account needs the "Manage and add custom pixels" permission.

## What your plan includes

Three areas depend on your plan: **Reports**, **Insights** and **Agents**. An
area your plan does not include still shows in the navigation, with a lock. Open
it and choose **Email support**, and we will switch it on for you.

## Where to go next

> [card] [Insights](https://docs.glood.ai/platform/dashboard/insights.md)
>
> What Glood noticed about your stores, checked every hour

> [card] [Agents](https://docs.glood.ai/platform/agents/index.md)
>
> Create an agent, deploy it to a store, and chat with it

> [card] [Alerts](https://docs.glood.ai/platform/dashboard/alerts.md)
>
> The bell, Slack and email, and who gets what

> [card] [Stores and monitoring](https://docs.glood.ai/platform/dashboard/stores.md)
>
> Each store's settings, and what Glood collects from it


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