Skip to main content

Runs

A run is one time an agent woke up and worked. An agent’s runs are on its Runs tab, and a deployment’s on its own Runs tab. Filter by Store, Run status, Trigger (Schedule, Event, Run now or Chat) and what the run Produced (findings, changes or reports). Select a run to open it:
  • Why it ran: the schedule, the event (a new order, a return request, a refund) or the person who started it.
  • What came out: its findings, changes, reports, memories, assessments and alerts, or nothing to report.
  • Steps: everything it did, in order: its thinking, each tool it called with Show input and output, and each finding it raised or updated.
The agent’s thinking is kept for 90 days. After that the tool steps and their results are still shown.

Findings

A finding is something an agent recorded as true, with its evidence. Go to Agents → Findings for the findings of every agent in the organization, newest first, or pick one Agent. Filter by Severity (Critical, Warning, Info) and State, or search. Select a finding to read it: An agent never raises the same finding twice while it is open. When it sees the condition again it adds to the same finding, and the count of times grows.

Applying or dismissing a finding

The dashboard shows findings but does not record a verdict on them. To mark one Applied or Dismissed, ask your AI assistant, for example “dismiss that finding, it was a planned price test”. The reason you give is kept on the finding.

Changes

When an agent in Act mode changes something in Shopify, it is listed with a way to undo it. Today that is the Fraud agent’s tags and risk assessments on orders. Go to Agents → Changes for every store, or a store’s Changes tab for one. Each row shows the order, the action (Added tags, Removed tags or Risk assessment), what changed, the reasons, the status, and the run that made it.

Revert a change

  • Revert on a row undoes that one change.
  • Revert all changes in run undoes everything one run changed on the store, newest first. Filter the list by run, or open the run, to find it.
Tags the agent added are removed; your own tags never are. Shopify cannot delete a risk assessment, so reverting one adds a new assessment at no risk.