Stores and monitoring

Every Shopify store you connect has its own pages in the dashboard. Open Stores under Dashboard in the left rail, then select a store. Its pages are four tabs: Overview, Changes, Monitoring and Settings. To connect a new store, see Connect a Shopify store.

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Store status

When Glood needs a new Shopify permission, the store shows New permissions needed with the full scope list. Add the scopes to your app in the Shopify dev dashboard (Versions → Create version → Access, paste the whole list, Release), then Update permissions and approve in Shopify. The store stays connected while you do this.

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Overview

The store’s plan, currency, time zone, primary domain, the domain it was connected with, when it was connected and last synced, and the access scopes Shopify granted.

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Changes

Everything an agent in Act mode changed on this store’s orders: tags added or removed, and risk assessments. Each row has a Revert. See Changes.

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Monitoring

What Glood collects from this store on its own, and how often. Everyone who can see the store can read this tab; changing it needs store:write. Save with the save bar at the bottom of the screen. Each collector has a switch, How often, and the status of its last run (Running, Succeeded, Failed or Waiting for first run). Agents use the first two to answer “what changed in the store around that time”, and Insights uses the probe for its storefront checks.

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The storefront probe

Switching the probe on confirms you own the store or are authorised to test it, and allows Glood to visit it with an automated browser on the schedule you set. The date you switched it on is shown under the switch. What the probe finds appears under Reports → Store health.

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Crawler access

Without it, Shopify may slow down or block Glood’s visits. Seven days before the signature expires, the Monitoring tab warns you, and the Crawler access expiring insight opens. Create a new signature and paste it in the same way.

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Password protected stores

If your storefront is behind Shopify’s password page, shoppers cannot see it and the Password page on insight opens. If you are still building the store, put the password in Storefront password so the probe can check the pages behind it. Replace and Remove change it later; the password is never shown again once saved.

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Settings

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Integrations

The Glood apps connected to this store. Add integration lists every app available for it, including the ones already on. From an app’s row you can Finish setup (approve access in your Shopify admin), View reports, or Disable it. Disabling stops its analytics updating at once; you can turn it back on any time.

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Reporting app

Shown only when the store runs both Glood Search and Glood.AI Personalization. Some reports can read only one app at a time, because a shopper who used search and saw a recommendation would otherwise be counted twice. Choose the app whose impact those reports measure, or leave it on Automatic (Glood Search first).

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Storefront events

Whether the Glood pixel is Receiving, Stopped (nothing in the last 24 hours) or Not set up, with Set up or View setup. See Set up storefront events.

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Remove the store

Remove store, under Danger zone, removes the store and its integrations from the organization. Type the store’s domain to confirm.