Reports

Open Reports in the left rail. Reading reports needs analytics:read, which every built-in role has.

The reports

Report	What it shows
Overview	How Glood is performing across your stores
Revenue	Online-store revenue as Shopify recorded it, including channels the storefront pixel never sees. In-person and manually entered orders are excluded
Conversion	How often a visit becomes an order, and what Glood changes about that
Average order value	What an order is worth, and what Glood adds to it
Attribution	What Glood is responsible for, measured two ways that disagree on purpose
Orders	Every online-store sale Shopify recorded
Customers	Who bought in the period, and how many had bought before
Products	Every product, ranked by what Glood did with it. Select one for its full picture
Collections	Whether each collection page is doing its merchandising, and which products it moves
Live view	Every shopper action as it lands, and how busy each app is
Event explorer	Every event as it arrived, down to one shopper’s session
Data health	Which fields the storefront pixel is actually sending, and what each gap costs a number elsewhere
Store health	How your storefront behaves for a shopper, from Glood’s own visits

Most reports read the events the Glood apps collect. A store with no Glood app enabled shows No Glood app is enabled yet; enable Glood Search or Glood.AI Personalization from the store’s Settings.

Scope, dates and comparison

The bar at the top of a report sets what it covers:

Control	What it does
Store	One store, or All stores
Channel	One sales channel, or All channels
Date range	A preset (Today, Yesterday, Last 7, 30 or 90 days, Last 12 months, Week, Month, Quarter or Year to date) or your own dates. Include today adds the current partial day
Comparison	No comparison, Previous period, Previous year, Previous year (match day of week) or Custom
Currency	Follows the store, or the organization for all stores together

Pixel data arrives with up to 30 seconds of lag and goes back 366 days.

Download a report

Each report card has a download button that saves it as CSV. It needs analytics:export, which every built-in role has.

Store health

Store health looks at one store at a time and comes entirely from the storefront probe. If the probe is off, the page says so and links to the store’s Monitoring settings.

Section	What it shows
Right now	Whether the store is online, how many pages loaded, whether add to cart works and checkout opens, and when the next check is
Speed	Each page’s LCP, CLS, TBT and TTFB, rated against Google’s Core Web Vitals limits, with theme changes marked on the trend
Page weight	What each page downloaded: size, JavaScript, CSS, render-blocking files, requests and third-party domains
Availability and security	Uptime over the dates, each page’s result and status, the security certificate and crawler access
Product pages	What a shopper and a search engine find on a product page: the add to cart button, product details for search engines, and reviews
What’s broken	JavaScript errors, console messages, failed requests and broken images
Page details	A screenshot of every page on the latest visit, and where the checkout journey stopped

These numbers describe Glood’s own visits, on the devices you chose, not every shopper.

Your AI assistant can run the same reports, and compose breakdowns no report covers. See Using it.

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The reports

Scope, dates and comparison

Download a report

Store health

​The reports

​Scope, dates and comparison

​Download a report

​Store health

The reports

Scope, dates and comparison

Download a report

Store health