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Everything here lives under Settings in the left rail. Each tab is shown only to people whose role can read it; a tab you can see but not change says Read only.

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Organization

Settings → Organization holds the organization’s name, logo, domain and Address, and its country, city, currency and time zone. These apply to the organization and every store in it. Save with the save bar at the bottom of the screen. The address does not change when you rename the organization, so existing links keep working.

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Team

Settings → Team lists the members and the invitations still waiting for an answer.

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Invite someone

1

Invite people

Choose Invite people.
2

Email and role

Enter their Email and pick a Role. They do not need a Glood account yet.
3

Send invitation

We email them a link. It expires after 7 days.
You cannot invite someone as Owner. Invite them with another role, then change their role to Owner once they have joined. Each pending invitation shows its role and expiry, with Resend invitation and Revoke invitation. Revoking stops the link working; you can invite them again later.

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Change a role or remove a member

Pick a new role from the member’s Role list. Remove from organization, in the member’s actions, takes their access away at once; you can invite them back later. Your own row offers Leave organization instead. An organization always keeps at least one owner.

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Roles

Settings → Roles lists the roles and what each may do. Every organization starts with four built-in roles: Built-in roles cannot be edited. To change what one can do, choose Duplicate to edit, or Create custom role:
1

Name it

A Role name, and Based on, the role whose permissions it starts from.
2

Choose what it can do

Tick permissions by area: Organization, Team, Roles, Stores, Billing, Agents, Alerts, Skills and Insights. Filter permissions finds one by name. A permission marked needs another only works with that one ticked too.
You cannot grant a permission you do not hold yourself. Delete role works only once nobody holds the role; move its members to another role first.

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Permissions that matter most

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Security

Settings → Security → Require 2FA for everyone in the org. Members without two-factor authentication are locked out of this organization until they enrol. It applies to you too: anyone without it is asked to set it up the next time they open the organization.

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Danger zone

Owners only. Delete organization removes the organization, its members and its invitations, and cannot be undone. Type the organization’s name to confirm.

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Your account

Account settings, your avatar at the bottom of the left rail, is personal to you and the same in every organization:
  • Profile: your name and photo, and your email’s verification.
  • Security: reset your password (it signs you out everywhere), two-factor authentication and backup codes, the devices you are signed in on, and Connected assistants: the AI assistants connected to your account and the organizations each may reach. See Access and privacy.